Mindia Tulashvili · Technology Executive

Engineering scale through platform rigor and AI integration.

Head of Platform Engineering for a global online gaming group. Directing multi-cloud infrastructure, FinOps governance, and AI-driven operations across distributed teams.

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15+
Years leading technology
340+
FTE cloud practice led
42
Engineers in 6 countries
75%
Less alert noise

01 — About

Executive Profile

Technology executive with over 15 years leading platform, cloud, SRE, DevOps, data and IT operations, including CIO and CTO roles and a 340+ FTE cloud practice. Currently Head of Platform Engineering for a multi-brand online gaming group, leading 42 engineers across six countries.

Combines operating-model design with hands-on delivery of FinOps governance, enterprise observability and AI-driven operations. Builds AI-augmented engineering teams in which multi-agent AI handles audits, root-cause analysis and security review under human verification.

02 — Expertise

Core Expertise

  • 01

    Platform & Cloud

    Architecting resilient multi-cloud production environments across AWS, Azure, Alibaba Cloud, and on-premise datacenters for high-availability gaming platforms.

  • 02

    FinOps

    Owning enterprise-wide cloud cost governance through self-hosted FinOps platforms, right-sizing audits, and continuous waste elimination.

  • 03

    Reliability & Observability

    Operating large-scale monitoring ecosystems with hundreds of dashboards, advanced alerting, and automated edge anomaly detection.

  • 04

    AI Enablement

    Implementing multi-agent AI workflows, adversarial review loops, and automated quality gates for engineering delivery.

03 — Impact

Selected results

  • 75%

    Less alert noise across production monitoring.

  • 1,100+

    Alert rules and 500+ dashboards on one enterprise observability platform.

  • 104

    FIFA World Cup 2026 matches covered by war-room readiness, with a 5-minute P1 response.

  • 0

    Rollout failures while patching the full FinOps platform fleet: 46 images, 53 workloads.

  • 14K+

    Historical tickets turned into a 116-page operations library.

  • 24

    Automated quality gates in an AI-governed delivery pipeline.

04 — Experience

Professional Experience

  1. Oct 2025 – Present

    Head of Platform Engineering

    NextBilTech (Mansion Group)

    Leads platform engineering for a multi-brand online gaming and sportsbook group: 42 engineers in 6 units (SRE, DevOps, CloudOps, DataOps, Network/NOC, Architecture) across 6 countries.

    Leadership & operating model

    • Built a 4-level competency model (Junior to Lead) with per-unit skill matrices for hiring, promotion and upskilling.
    • Turned 14,000+ historical tickets into a 116-page operations library and a 13-week rollout plan.
    • Introduced document governance and knowledge-transfer and onboarding plans for SRE, Network, NOC, DevOps and CloudOps.
    • Led an on-site program for knowledge transfer, onboarding and a competency center, building 24/7 follow-the-sun coverage across 6 locations worldwide.
    • Led capacity architecture for a platform targeting 99.99% availability: 34 architecture decisions and a C4 model.

    FinOps & cloud cost

    • Owns FinOps governance across all brands on AWS, Azure, Alibaba Cloud and on-premise.
    • Took over the self-hosted FinOps platform (OptScale on EKS) and patched the full fleet with zero rollout failures.
    • Ran a right-sizing audit of 138 production VMs and a clean-up of idle clusters, disks and snapshots.

    Reliability & observability

    • Runs the enterprise observability platform: 500+ Grafana dashboards and 1,100+ alert rules.
    • Cut alert noise by 75%, bringing daily chat-ops alerts from about 945 to 240.
    • Built automated anomaly detection and self-healing monitors for the edge and CDN analytics platform.
    • Led FIFA World Cup 2026 war-room readiness: 104 matches, 6 production Kubernetes clusters, 5-minute P1 response.

    AI enablement

    • Leads AI adoption: AI coding assistants for engineering leads, multi-agent AI as the standard for audits, RCA, security review and documentation.
    • Designed a cross-vendor adversarial AI review loop (Claude and OpenAI Codex) in which each model catches what the other misses.
    • Defined an AI-governed delivery pipeline (design, build, independent verification, publish, retrospective) with 24 automated quality gates.

  2. Feb 2025 – Sep 2025

    Chief Information Officer (CIO)

    Crocobet

    Directed DevOps, SysOps, NetOps, DBA, Data Engineering, and Application Support functions.

    • Delivered a second production datacenter and third disaster-recovery site.
    • Implemented AI-driven incident management and troubleshooting.
    • Established Git-based Infrastructure as Code for all database schemas.

  3. Jun 2023 – Jan 2025

    Transformation Lead

    Crocobet

    Eliminated vendor lock-in by acquiring platform source code and establishing in-house engineering ownership.

    • Redesigned SDLC with DevOps, GitOps, CI/CD, and release governance.
    • Migrated monolith architecture to microservices and Kubernetes.
    • Founded the internal Data Engineering unit.

  4. Jul 2022 – Jun 2023

    Location Head of Cloud Practice

    EPAM Systems

    Led a 340+ FTE practice across AWS, Azure, GCP, DevOps, SRE, and DevSecOps.

    • Owned hiring, compensation ranges, people development, and project staffing.
    • Introduced technical career paths and upskilling programs.
    • Ensured SLA-compliant delivery for enterprise stakeholders.

  5. Dec 2021 – Jul 2022

    Head of Application & Infrastructure Managed Services

    EPAM Systems

    Led a 40+ FTE team across infrastructure, DevOps, network, and application support.

    • Led Windows, Linux, DevOps, Network, SRE and application teams.
    • Ran resource management, hiring and SLA-based service delivery.

  6. Sep 2016 – Oct 2021

    Head of IT / CTO

    Crocobet

    Directed a 25+ FTE organization across infrastructure, development, and network operations.

    • Delivered datacenter upgrades, DR deployments and platform modernization.
    • Managed partnerships with sportsbook feed and casino game providers.

Earlier — Co-Founder & DevOps Engineer, BWise Solutions (GITA grant of GEL 100,000); Visiting Lecturer in virtualization, Business and Technology University; Head of IT at Caucasus Trust Bankers and Metro Avrasya Georgia; IT engineering and management roles since 2010.

05 — Stack

Technology Stack

Cloud & Platform

  • AWS
  • Azure
  • Alibaba Cloud
  • GCP
  • Kubernetes
  • Docker
  • Argo CD
  • Terraform
  • VMware

Observability

  • Grafana
  • Prometheus
  • VictoriaMetrics
  • Zabbix
  • New Relic
  • Sentry
  • Coroot
  • Graylog
  • ClickHouse

Network & Edge

  • Cloudflare
  • Imperva WAF
  • F5 BIG-IP
  • Palo Alto
  • HAProxy
  • Nginx

Data

  • PostgreSQL
  • MSSQL
  • MySQL
  • MongoDB
  • Kafka
  • Apache NiFi

AI & FinOps

  • Claude
  • Codex
  • LLM agents
  • AIOps
  • Python
  • OptScale
  • Azure Cost Management
  • AWS Cost Explorer

06 — Background

Credentials

Education

  • MSc in DevOps (in progress), Business and Technology University, Tbilisi
  • Bachelor of Law, Batumi Shota Rustaveli State University

Certifications

  • Managers AI Empowerment, Vjal Institute, Dubai (2023)
  • ITIL 4 Foundation (2021)
  • EPAM executive programs: Delivery Management, Organizational Change, People Operations (2021–2023)
  • VMware vSphere ICM (2019), VMware Horizon (2018)
  • HPE Accredited Technical Professional (2018)

Languages

  • Georgian (Native)
  • Russian (C2)
  • English (C1)

Beyond Work

Two-time national champion in parliamentary debate. Rugby and boxing tournament winner.

Contact

Get in touch

For conversations on platform engineering, FinOps and AI in operations, write directly.

mindia@tulashvili.com

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