Mindia Tulashvili
Engineering scale through platform rigor and AI integration.
Head of Platform Engineering for a global online gaming group. Directing multi-cloud infrastructure, FinOps governance, and AI-driven operations across distributed teams.
- Years leading technology
- 15+
- FTE cloud practice led
- 340+
- Less alert noise
- 75%
Profile
Technology executive with over 15 years leading platform, cloud, SRE, DevOps, data and IT operations, including CIO and CTO roles and a 340+ FTE cloud practice. Currently Head of Platform Engineering for a multi-brand online gaming group, leading teams across six countries.
Combines operating-model design with hands-on delivery of FinOps governance, enterprise observability and AI-driven operations. Builds AI-augmented engineering teams in which multi-agent AI handles audits, root-cause analysis and security review under human verification.
Core Expertise
Platform & Cloud
Architecting resilient multi-cloud production environments across AWS, Azure, Alibaba Cloud, and on-premise datacenters for high-availability gaming platforms.
FinOps
Owning enterprise-wide cloud cost governance through self-hosted FinOps platforms, right-sizing audits, and continuous waste elimination.
Reliability & Observability
Operating large-scale monitoring ecosystems with hundreds of dashboards, advanced alerting, and automated edge anomaly detection.
AI Enablement
Implementing multi-agent AI workflows, adversarial review loops, and automated quality gates for engineering delivery.
Selected results
- 1,100+
Alert rules and 500+ dashboards on one enterprise observability platform.
- 3
Production and disaster-recovery sites: a second datacenter and a third DR site delivered for full high availability.
- 2
New markets the gaming platform was prepared for (Uzbekistan, Romania): sportsbook, payments, mobile and desktop.
- 14K+
Historical tickets turned into a 116-page operations library.
- 24
Automated quality gates in an AI-governed delivery pipeline.
Experience
Oct 2025 – Present
Head of Platform Engineering
NextBilTech (Mansion Group)
Leads platform engineering for a multi-brand online gaming and sportsbook group: 6 units (SRE, DevOps, CloudOps, DataOps, Network/NOC, Architecture) across 6 countries.
15 highlights
Leadership & operating model
- Built a 4-level competency model (Junior to Lead) with per-unit skill matrices for hiring, promotion and upskilling.
- Turned 14,000+ historical tickets into a 116-page operations library and a 13-week rollout plan.
- Introduced document governance and knowledge-transfer and onboarding plans for SRE, Network, NOC, DevOps and CloudOps.
- Led an on-site program for knowledge transfer, onboarding and a competency center, building 24/7 follow-the-sun coverage across 6 locations worldwide.
- Led capacity architecture for a platform targeting 99.99% availability: 34 architecture decisions and a C4 model.
FinOps & cloud cost
- Owns FinOps governance across all brands on AWS, Azure, Alibaba Cloud and on-premise.
- Took over the self-hosted FinOps platform (OptScale on EKS) and patched the full fleet with zero rollout failures.
- Ran a right-sizing audit of cloud resources and a clean-up of idle clusters, disks and snapshots.
Reliability & observability
- Runs the enterprise observability platform: 500+ Grafana dashboards and 1,100+ alert rules.
- Cut alert noise by 75%, bringing daily chat-ops alerts from about 945 to 240.
- Built automated anomaly detection and self-healing monitors for the edge and CDN analytics platform.
- Led FIFA World Cup 2026 war-room readiness: 104 matches, 6 production Kubernetes clusters, 5-minute P1 response.
AI enablement
- Leads AI adoption: AI coding assistants for engineering leads, multi-agent AI as the standard for audits, RCA, security review and documentation.
- Designed a cross-vendor adversarial AI review loop (Claude and OpenAI Codex) in which each model catches what the other misses.
- Defined an AI-governed delivery pipeline (design, build, independent verification, publish, retrospective) with 24 automated quality gates.
Feb 2025 – Sep 2025
Chief Information Officer (CIO)
Crocobet
Directed DevOps, SysOps, NetOps, DBA, Data Engineering, and Application Support functions.
3 highlights
- Delivered a second production datacenter and third disaster-recovery site.
- Implemented AI-driven incident management and troubleshooting.
- Established Git-based Infrastructure as Code for all database schemas.
Jun 2023 – Jan 2025
Transformation Lead
Crocobet
Eliminated vendor lock-in by acquiring platform source code and establishing in-house engineering ownership.
3 highlights
- Redesigned SDLC with DevOps, GitOps, CI/CD, and release governance.
- Migrated monolith architecture to microservices and Kubernetes.
- Founded the internal Data Engineering unit.
Jul 2022 – Jun 2023
Location Head of Cloud Practice
EPAM Systems
Led a 340+ FTE practice across AWS, Azure, GCP, DevOps, SRE, and DevSecOps.
3 highlights
- Owned hiring, compensation ranges, people development, and project staffing.
- Introduced technical career paths and upskilling programs.
- Ensured SLA-compliant delivery for enterprise stakeholders.
Dec 2021 – Jul 2022
Head of Application & Infrastructure Managed Services
EPAM Systems
Led a 40+ FTE team across infrastructure, DevOps, network, and application support.
2 highlights
- Led Windows, Linux, DevOps, Network, SRE and application teams.
- Ran resource management, hiring and SLA-based service delivery.
Sep 2016 – Oct 2021
Head of IT / CTO
Crocobet
Directed a 25+ FTE organization across infrastructure, development, and network operations.
2 highlights
- Delivered datacenter upgrades, DR deployments and platform modernization.
- Managed partnerships with sportsbook feed and casino game providers.
Co-Founder & DevOps Engineer, BWise Solutions (GITA grant of GEL 100,000); Visiting Lecturer in virtualization, Business and Technology University; Head of IT at Caucasus Trust Bankers and Metro Avrasya Georgia; IT engineering and management roles since 2010.
Toolkit
- Cloud & Platform
- AWS, Azure, Alibaba Cloud, GCP, Kubernetes, Docker, Argo CD, Terraform, VMware
- Observability
- Grafana, Prometheus, VictoriaMetrics, Zabbix, New Relic, Sentry, Coroot, Graylog, ClickHouse
- Network & Edge
- Cloudflare, Imperva WAF, F5 BIG-IP, Palo Alto, HAProxy, Nginx
- Data
- PostgreSQL, MSSQL, MySQL, MongoDB, Kafka, Apache NiFi
- AI & FinOps
- Claude, Codex, LLM agents, AIOps, Python, OptScale, Azure Cost Management, AWS Cost Explorer
Credentials
Education
- MSc in DevOps (in progress), Business and Technology University, Tbilisi
- Bachelor of Law, Batumi Shota Rustaveli State University
Certifications
- Managers AI Empowerment, Vjal Institute, Dubai (2023)
- ITIL 4 Foundation (2021)
- EPAM executive programs: Delivery Management, Organizational Change, People Operations (2021–2023)
- VMware vSphere ICM (2019), VMware Horizon (2018)
- HPE Accredited Technical Professional (2018)
Languages
- Georgian (Native)
- Russian (C2)
- English (C1)
Beyond Work. Two-time national champion in parliamentary debate. Rugby and boxing tournament winner.
Get in touch
For conversations on platform engineering, FinOps and AI in operations, write directly.
mindia@tulashvili.com